Privacy Statement

Leeward Storage Limited Effective Date: July 1, 2025

Leeward Storage Limited (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Statement explains how we collect, use, store, and protect your personal data when you rent a storage unit, contact us, or use our services.

  1. Information We Collect

We may collect the following types of personal information:

Contact details: name, address, email, and phone number

Identification and payment information: copies of ID, bank details, or credit/debit card information

Rental records: unit number, rental dates, payments, deposits, and correspondence

Access and security data: security gate logs, surveillance footage, and access times (for safety and security purposes)

  1. How We Use Your Information

Your information is collected and used for the following purposes:

To process and manage your storage rental agreement

To verify your identity and maintain accurate records

To communicate with you about payments, renewals, or account matters

To maintain site safety and prevent unauthorized access

To comply with legal and regulatory obligations

To manage and improve our operations and customer service

  1. Sharing of Information

We do not sell or rent your personal data to third parties. We may share limited information only when necessary:

With our authorized staff or agents for business operations

With payment processors or financial institutions to process payments securely

With law enforcement or regulatory authorities when required by law

With service providers (e.g., IT, maintenance, or security companies) bound by confidentiality agreements

  1. Data Storage and Security

We take appropriate physical, electronic, and administrative measures to safeguard your personal data from unauthorized access, loss, or misuse. Access to customer information is restricted to authorized personnel only. Video surveillance and access logs are maintained in accordance with our security policies and deleted when no longer required.

  1. Retention of Information

We retain your personal and rental records only for as long as necessary to:

Fulfill the purpose for which they were collected, and

Comply with accounting, tax, or legal requirements

Once information is no longer required, it will be securely deleted or anonymized.

  1. Your Rights

You have the right to:

Request access to the personal information we hold about you

Request correction of any inaccurate or outdated information

Withdraw consent to the use of your information (where applicable)

Request deletion of your information, subject to legal retention requirements

Requests can be made in writing to the contact information below.

  1. Updates to This Privacy Statement

We may update this Privacy Statement from time to time. The most current version will always be available at our office or upon request. Changes take effect immediately when posted or communicated.

  1. Contact Us

If you have any questions or concerns about this Privacy Statement or how we handle your information, please contact us:

Leeward Storage Limited Leeward Highway, Providenciales, Turks & Caicos Islands Email: leewardstorage@gmail.com